Obviously, nobody wants to head out on the ocean, rivers or canals if the weather conditions are not suitable to do so. We would all love to be able to predict the weather well ahead of time, but reality dictates that we have to wait until 24 hours before departure to be anywhere near confident of the forecasts (and even then on the odd occasion the BOM will still get it wrong!).

Rain is generally not a reason for cancellation. There are 2 key factors we need to consider. Wind and swell. Depending on how these 2 factors are impacting together will determine if we are able to head out or not on the day.

In the event of your activity being cancelled prior to departure, you can either choose to go on an alternative future date, exchange the amount for a gift voucher, or request the amount paid to be refunded should either of the other 2 options not be suitable/possible.

As much as we would LOVE to be fully wheelchair accessible and friendly, we are not.

We do have ramps from our office all the way to our boat, but not all comply with the regulations that are attached to being wheelchair friendly (and tides can make this even more difficult). Our vessel entry point tends to be just a little too narrow for most wheelchairs to fit through as well. And finally, our onboard toilets are simply too tight and small to be “handicapped friendly”.

If you think you might still be able to be aboard, but want to have a look to be sure, feel free to contact us and arrange a time to come and have a look at Crusader 1 to see if that is indeed the case.

Unfortunately we cannot make any such guarantee. Although it is not common, for anyone, to not catch any fish at all, it can happen.

We will do everything we possibly can to give you the best possible chance to catch fish, but in the end fishing is not only an often fickle endeavour, but also relies much on the person doing the fishing itself.

It is our job to take you out to, and to put you “over the fish”. We do so in comfort, safety and a fun filled enjoyable atmosphere.

From there the remainder is up to you to hook the fish and ensure you land it. Our crew will often hook fish and hand over the rod to the less fortunate people onboard. Even then it is not totally uncommon for the fish to escape before being hauled aboard. There is definitely a considerable level of skill and experience in fishing that is directly apportionable to fishing success.

Please understand, you are booking a charter to head out to fishing locations and use the vessel and fishing tackle to ATTEMPT to catch fish.

You are NOT booking a charter to be supplied with fish (or crabs for that matter).

As such it should be clear NO REFUNDS of any form are applicable should you not be successful in catching any fish.

There is definitely a large amount of skill involved in fishing. We recommend you simply try again as practice makes perfect.

Yes and No. As long as the fish is of legal size and within the normal “bag limits”, both as set by government regulations, you can choose to either keep or share your fish. We will tag each fish accordingly. Of course if you prefer you can release your fish.

All fish that are kept are “Gutted & gilled” by our crew and placed on ice. We also bag your fish at the end of the day for you to take home to cook and eat.

In general this question relates more to people that have been on charters that enforce the sharing of the catch. We do not operate in that manner. We understand that for those less experienced (or lucky), walking away with a good fish that someone else has caught might be a good thing. We are pretty sure that the person(s) that caught the fish that not as happy about it however. Life is an adventure, and comes with the highs and lows, and rewards and losses that keep in interesting. Fishing is no different. So we don’t force sharing of any catch. Like in life, it’s your decision to make.