Laguna Waterpark Pass include All You Can Eat & Drink Highlights
- Admission to Laguna Waterpark
- Unlimited Food & Beverages
- Access to all rides, play areas, and the beach
- Complimentary towel
What to Expect
Frequently Asked Questions about Laguna Waterpark Pass include All You Can Eat & Drink
Are hoverboards, skateboards, or similar items allowed into the park?
No
Are life vests available for all ages?
Yes
Are pets allowed?
No
Are swim diapers available for purchase at the waterpark?
Yes they are available at the retail shop.
Are there lockers available at the waterpark to keep my belongings?
Lockers are available for rent in three sizes:
a) Small AED 25
b) Medium AED 35
c) Large AED 45
Are there towels available for rent?
Towels are available for rent at AED 40
Can I bring my own surfboard?
Yes, once you get approval from the Laguna Waterpark management
Can I leave my children in the park without adult supervision?
Children below 13 years old must be accompanied by an adult (+18 years) at all times.
Can I use my credit card to make purchases?
Yes, we accept credit cards within the park
Do you have baby changing facilities?
Yes
Do you sell swim wear and sun protection products at the retail shop?
The retail shop sells everything related to swimming and water activities
Is it true that there is direct beach access to La Mer North Beach?
Yes, and you’ll have unlimited entry to the beach when purchasing a day pass
Is smoking allowed?
Only at designated areas
Is there Wi-Fi at the waterpark?
Yes, and it’s for free
What are the waterpark opening hours?
Daily: 10:00 am - 6:00 pm
Where is the lost and found?
Any belongings left behind will be handed over to the official lost and found office in La Mer located at the basement exit of the North parking.
Is there public transportation from the city?
No, but if you take bus number 9 from Business Bay station it will make a stop opposite to The Village Mall where you may take a taxi to our waterpark.
Is there free parking?
You are entitled to 4 hours of free parking at La Mer with a minimum spend of AED100 at Laguna Waterpark. You will need to validate your token before exiting, each additional hour is charged at AED20.
Is there valet parking?
Yes at La Mer Central.
How many waterslides are there?
There are 5 main waterslides
Do you offer surf lessons?
Yes
Is there a pool at Laguna Waterpark?
An infinity pool is available
What is the minimum height restriction to ride on the waterslides?
Guests have to be a minimum of 1.2 meters tall to enter all rides at the main slide tower and Wave Oz 180
Who is Aqua Play suitable for?
Children below 1.2m in height
Who is Wave Oz 180 suitable for?
Guests above 1.2m in height for stand up and above 1.1m in height for body boarding
Who Splash Pad suitable for?
Babies and toddlers
Are food and beverages allowed into the waterpark?
No
Are there vegetarian food options?
Yes
Can we purchase food at the waterpark?
There are four restaurants within the waterpark:
a) the Main restaurant with 3 serving windows
b) Ice Cream Shack
c) Oriental Food Shack
d) Pool Lounge
Do they serve alcohol at the pool lounge?
No
Can I get a refund without my wristband?
Only if you have your receipt
Can I get my money back from the ewallet?
Yes, you can refund your original credit at the ticket counter
How do I find out how much money is on my ewallet?
Any cash counter at the park
What happens to my ewallet if I lose my wristband?
Report it to security. You can get a wrist band reissued with your original receipt and it will include any remaining credit on wallet at the time of reporting it lost.
What is an ewallet? How does it work?
the wallet is an electronic wallet where you can store money on your wristband and use it to pay for services such as towels, food and beverage, and retail purchases inside the park. You can charge for amounts of AED 100, 200, 300, and 500. Ewallets are valid for 6 months with original receipt or wrist band.
Where can I top up my ewallet?
At the ticket counter
Why do I need an ewallet?
To enjoy a cash-free experience
Are there private Cabanas available at the waterpark?
Yes, a total of 11. They can be rented at the gate or online. Online packages include up to 4 day passes for the waterpark, 4 towels, a safe, some beverages, and a fruit platter.
Can I book it in advance, and what if I want to upgrade my pass while I‘m in the park?
They can be booked in advance online at the tickets section. Alternatively, you can book or upgrade at the park with a minimum purchase of two day passes.
How old do I have to be in order to rent a Cabana?
18 years and above
What is the cancellation policy?
No cancellation, no refund
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