Skyline Gondola & Stargazing Package

Gondola tickets are sold on a per-ride basis rather than an exclusive cabin ride. The supplier reserves the right to fill cabins to maximum capacity (4 passengers in Queenstown, 8 in Rotorua).

Luge rides are subject to a strict code of conduct. Height restrictions apply to accompanied children.

The supplier reserves the right to refuse entry and may ask those who break the code of conduct to leave without refund.

The Luge Code of Conduct and instruction video are both displayed at the top of the chairlift before the start zone.

Please note that age/height restrictions apply for children to ride the Luge solo.

Online Purchase Refund Policy

Gondola and Luge

Tickets/vouchers are valid for 6 months from the date of purchase. 

Tickets can be redeemed on any day within this period, no advance reservation is required.  

Tickets that have expired are non-refundable.

Stratosfare Restaurant and Bar / Stargazing 

Tickets/vouchers are valid for 6 months from the date of purchase. 

For reservations cancelled or amended (date/numbers) within 24 hours of your booking, a 100% cancellation fee will apply. 

If you have booked a specific date and time within the 6 month period, the supplier requires 72 hours' notice for amendments or cancellations.

Bookings are fully refundable and amendable provided cancellation/amendments are made no less than 72 hours before expected arrival.

Cancellations to Christmas Day and New Year's Day bookings prior to 21 December will incur a 10% cancellation fee. Cancellations made after 20 December will not be entitled to a refund and a 100% cancellation fee will apply.  

In the event of a 'no-show', a 100% cancellation fee will apply.

 The supplier reserves the right to cancel your booking in writing to your nominated e-mail address a minimum of 30 days prior to your reservation date. All cancellations will be granted a full refund.

To guarantee yourself a window seat please choose our Premium Dining option. The package includes a house drink (soft drink, beer, wine or any of our cocktails), unlimited Brita still or sparkling water, and best of all - a guaranteed window seat!

Please make sure you read and adhere to the Stratosfare Rotorua Dress Code

Please note that there is limited availability of upgrades for each sitting. Should you wish to upgrade to the Premium Dining Experience and this is not available online anymore, please book the standard Gondola and Dinner package.