Big Island Wild and Scenic Volcano Experience

Very! Our guides want to work for us because we pamper the guests AND the guides! Having driven low-roof, hard-seated, worn-out vans in the past, we understand the importance of being comfortable on the ride to the volcano (or around the island!)

Maintaining a fleet of Mercedes Benz passenger vans is more expensive than using inferior vehicles, but we never cut corners on safety or customer service – ever.

The brand new vehicle even has reclining leather seats! The vans have high roofs to maneuver through the cabin, adjustable air conditioning, seatbelt extensions, cup holders, and large windows for the best views. The audio/visual package is top-of-the-line with a large flip-down monitor and separate speakers for video and guide headset. This technology allows for the driver/guide to show video while narrating; it’s the ultimate way to cruise the Big Island!

We offer free front door pick-ups at all major West Hawaii hotels and resorts. We also offer the option to meet at a central meeting point to accommodate a busy vacation schedule, if you prefer. For bed and breakfasts or smaller resorts, we’re happy to work with you. Leave the driving to us!

Our vans are equipped to handle easy storage of a collapsible wheelchair or other medical equipment. We do not have a wheelchair lift, however. We have also installed an extra hydraulic side step for extra easy on and off for all riders.

Nearly all tours include the opportunity for a few short walks. However, none of them includes any walking longer than 20 minutes. Should guests choose to skip any of our short walks, Kailani guides are happy to make further accommodations. 

Passengers travelling with a collapsible wheelchair or walker are more than welcome. Please note, our mini-coaches are equipped to handle easy storage of a wheelchair or other medical equipment. We do not have a wheelchair lift on our vehicles at this time.

Sunscreen, sunglasses, a hat, camera, and a hat (optional). We recommend bringing a small backpack or tote bag as there is plenty of room in our spacious cabin.

Although Hawaii is home to the endless summer, there are places and times where the temperature can drop substantially. Weather can change dramatically from hot and humid to cool and wet conditions. We recommend wearing comfortable footwear, a hat and sunglasses, and shorts or long pants. Comfortable and light clothing is recommended. Jackets will be provided in the event of cooler temperatures or inclement weather.

Although some cell phone carriers have spotty coverage on the Big Island, we’ll be within cell phone range for most of the tours. We have a charger on board in case your battery runs low, but some guests bring their own mobile battery charger. Then again, it might actually be nice to set down your phone for a while, too. We also rely on “The Coconut Wireless” or shouting across canyons to communicate.