Conditions of Carriage

A ticket is issued by The Operator (hereinafter called “the company”) and accepted by the passenger subject to the following terms and conditions:

1. The ticket entitles the passenger to transportation as indicated on the face hereof (hereinafter called ‘the service’) subject to the terms and conditions hereinafter appearing.
2. The company reserves the right to cancel or vary the service in any way whatsoever without any liability to the passenger.
3. This ticket is not transferable and must be presented to the company to enable the passenger to travel on the service.
4. The company is not a common carrier and reserves the right at its own discretion to refuse to carry any passenger or goods without assigning any reason.
5. The passenger shall not take onto the vessel or include in his/her luggage any explosives, volatile spirits, corrosives, any easily ignitable article or offensive thing likely to cause inconvenience to other passengers or to endanger the vessel, other passengers or goods. The passenger indemnifies the company for any loss and damage caused by or arising from the carriage of the passenger's goods.
6. The company accepts no responsibility for loss, damage or injury to luggage or loss, damage or injury to the passenger arising out of or in any way incidental or connected to the service or the accommodation of the passenger or the transfer of any luggage between the vehicle and/or the vessel and/or any place of accommodation by events which are beyond our control or which are not preventable by reasonable diligence on our part.
7. The passenger shall comply with the instructions of the company’s servants and agents concerning all matters connected with the service and shall comply with any notice exhibited on the vessel.
8. The passenger whilst on the vessel shall not consume any intoxicating beverage unless it has been supplied to him/her on board by servants of the company.
9. The company shall not be liable for any loss, damage or injury which may arise or be alleged to arise in the event of the cancellation of the service or the abandonment of the service during the course thereof (should the company or any of its servants or agents in their absolute discretion decide that such abandonment is necessary) or of any deviation or delay in the service arising from any cause whatsoever. In any such event the company shall not be liable in any way for the cost of any accommodation or for any alternative means of travel which may arise and any additional expense so arising shall be the sole liability and responsibility of the passenger.
10. The company may arrange for any other person to undertake the service and such person shall be entitled to the benefit of these conditions to the same extent as the company as if such person were a party to this contract.
11. The company reserves the right, in the event of a ticket or booking being cancelled by the passenger, to charge cancellation fees in accordance with the company’s current scale of refunds.
12. This contract is subject to and shall be construed in accordance with the laws of the State of Queensland and the passenger agrees to submit to the non-exclusive jurisdiction of the Courts of the State. 
13. These conditions of carriage shall be read and construed subject to the Competition and Consumer Act 2010 (Commonwealth) and any amending legislation.
14. No condition of carriage other than set out in this ticket will be recognized. This contract may only be varied by agreement in writing between the company and the passenger. Note:- “verbal promises by booking agents or clerks are not binding on the company and will not be recognized by the company.”