We offer free cancellations up to 24 hours before your booking. If your tour is cancelled for any reason, you can opt for 110% credit (equalling the amount you paid plus 10% extra) or a refund for the total amount - it’s your choice! Unlike many other travel companies, we care about our customers and customer support team is here to help. Reach us at 1300 358 071 (AU), 0800 461 254 (NZ) or (240) 786-1143 (US).

We love travel and think EVERYONE should be able to enjoy it! On top of our Best Price Guarantee, we also give all of our AWESOME customers up to 10% cashback to spend on their next adventure! So what are you waiting for! After you’ve paid, we will email your voucher. If you don’t receive your email voucher, check your spam… failing all that please contact our customer support team.

YEP! We’re actually real humans on chat and on the end of the phone.. Not only that, but our team are all travel industry professionals, who have been on thousands of the tours that we sell. So if you’ve got any questions or just want to get some tips - give us a call!

We have been offering great experiences at backpacker prices since 2014. Our reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated. If for any reason, you aren’t over the moon with your experience, we want to hear about it! We will go the extra mile to make it right!

Book with confidence that you are getting the best price on the market. If you find the same experience at a lower price elsewhere, we'll beat it by 5%! Simply provide evidence of the experience advertised at a lower price and our friendly support team will take care of it.