2 Hour Lighthouse And Island Cruise From Hobart

Privacy Policy

The supplier respects and protects the privacy of our guests and visitors to our website.

All information collected is processed in accordance with the National Privacy Principles, established under the Privacy Act 1988. The information provided by you when you make a booking or make an enquiry through the suppplier website ("Personal Information") and any other information sent to the supplier by you or otherwise obtained by the supplier about you is only used for the purposes of responding to your enquiry; processing your booking; providing a personalised service; providing you with goods and services you have requested; fulfilling the supplier obligations under law; assisting and evaluating how visitors use the website.

Although the supplier may share general information about the supplier website visitors and guests with third parties, this data is collated into aggregate measures and contains no details which could identify specific individuals. For example the supplier uses Google Analytics to report on statistical information aboutits website visitors including time spent on website, the pages viewed, location, technology, demographics but this does not contain any personally identifiable information.

If you travel on one of the supplier tours or make a payment to the supplier, the supplier is required by law to keep a record of passenger details and financial transactions. You can be assured that individually identifiable information is not disclosed to any third party for any purpose other than dealing with a purchase or enquiry from you, or fulfilling the supplier obligations under law.

Pricing Currency & GST

All prices on the supplier website are in Australian Dollars (AUD) and include GST.

Tour Cancellation Policy

You are on holiday and the supplier wants your travel plans to be flexible.  However the supplier tours are often fully booked and the supplier takes waiting lists for guests interested in coming along.  Therefore if you are running late or you decide not to join a tour, all the supplier asks is that you please contact the supplier  to cancel your booking. This gives the supplier an opportunity to re-sell your seats to other guests.

The supplier reserves the right to charge the following fees for cancellations:

Cancellation within 24 hours of a tour - 100% fee

Cancellation within 48 hours of a tour - 50% fee

Cancellations beyond 48 hours of tour - No fee 

Variation of Tours

The supplier reserves the right to cancel or vary any trip and will incur no liability for any such cancellation or alteration.   

Product Refund Policy

If you purchase clothing, souvenirs, soft toys, jewellery or other retail merchandise from our gift shop, the supplier is not required to provide a refund or replacement if you change your mind.  However in the event of a fault with an item, the supplier will either exchange, refund or replace the item in accordance with the requirements of the Australian Consumer Law.  Please keep your proof of purchase (eg a receipt). 

Please note that gift vouchers cannot be refunded or redeemed for cash.

Delivery Policy

Where you purchase goods that require delivery, any costs associated with delivery will be stated before the transaction is finalised and payment is processed.